We are looking for experienced service engineers to join our existing teams maintaining and servicing CCTV and intruder alarm systems to NSI standard. This position involves contact with customers ranging from high street banks and building societies, Retailers as well as commercial and domestic installations. You will be required to be available for out of hours call out and you must hold a full current driving licence.

Key Responsibilities

  • Attend customer premises in response to system faults
  • Participate in out of hours call out arrangements
  • Check systems to locate faults
  • Identify and rectify faults, repair and replace system components was necessary
  • Leave systems functioning to customer satisfaction
  • Return faulty equipment
  • Complete service call forms, customer record books, timesheet accurately and legibly and submit documentation on time
  • To deliver excellent customer service at all times
  • Present a professional image through high standards of personal appearance including upkeep of work wear and Company vehicle
  • Plan preventative maintenances in area and attend customer premises to conduct and record functional test of system
  • Install additional equipment as required
  • Maintain tools, calibrated test equipment and plant
  • Maintain van stock of spares and consumables
  • Comply with health and safety legislation, company and customer site specific instructions
  • Use ladders, access equipment, hand and power tools in a safe manner
  • Maintain and use personal protective equipment

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